A local San Diego bank may have left around a million pieces of its customers’ financial data exposed to the public. News of the incident comes just days after a national data breach from the bank Capital One.
Vice News reported that the Bank of Cardiff, a Del Mar located finance and loan business, left an online Amazon storage service filled with recorded phone calls between employees and customers completely exposed to the public.
KPBS reached out to the bank for phone comment, but was turned away. When a KPBS reporter went in person to the bank, an executive there refused to comment and slammed the door shut.
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According to Vice, which had access to the data, the storage service included sensitive personal information like phone numbers and names. It transcribed one of those phone calls, as seen below.
"I'm calling in regards to a business loan that the business took out with [redacted company's name] back in 2013. [Redacted name] is the point of contact; is he the only owner?" the Bank of Cardiff employee said in the recording.
News of the incident came Thursday, the same day San Diego hosted a Cybersecurity Conference, where industry leaders said threats like this to personal data are increasingly common, especially with so many actors involved in security.